This page does one job. It shows you how to move money from your phone into your okbaze balance using bKash, Nagad, Rocket, Upay or a bank transfer, what the smallest deposit is, how fast the balance updates, and how to clear the usual failures. Read it once and your next top-up takes about two minutes.
18+ · Play Responsibly. Decide your deposit amount before you open the app, not after a losing session.
Deposits rarely fail because of the site. They fail because something on the wallet side does not match what the cashier expects. Settle these four points first.
The name on your bKash or Nagad profile has to match the name on your okbaze account. A wallet opened by a relative or a shopkeeper will be read as a third-party payment, and the money stays frozen until the mismatch is explained.
You do not need documents to deposit, but you will need them before the first withdrawal. Accepted IDs are the National ID card, a passport or a driving licence, and review normally takes about 2 hours.
৳300 is the floor at okbaze. Anything smaller will be rejected by the cashier, so a ৳200 transfer is money sitting in the wrong place. Keep a little extra for whatever your operator charges for the send.
Open a single deposit screen and finish it before you start another. Every screen generates its own reference, and two open tabs are how players end up paying twice for one balance credit.
All five methods run through the same cashier, so your balance, bonus progress and deposit history look identical afterwards. The times below are the normal case, not a promise for every hour of the night.
The limits, in one line: minimum deposit ৳300, minimum withdrawal ৳700, and a daily withdrawal ceiling of ৳95,000 on the entry VIP tier. Higher tiers raise that ceiling. The deposit floor never changes.
Order matters here. Sending money before you have read the reference on the okbaze screen is the most common reason a player spends ten minutes in support chat.
Sign in on the site or in the okbaze app and tap Deposit. Only this screen produces a reference tied to your account, so do not send money from the wallet app first and hope it finds you.
bKash, Nagad, Rocket, Upay and bank transfer all sit in the same list. Choose the one you can send from right now, in your own name, on the phone in your hand.
The screen shows a receiving number and a reference for this transaction only. Both expire with the screen, so keep the tab open until the wallet has confirmed the send.
Open your wallet app, choose Send Money, paste the number and enter the amount, ৳300 or more. Do not round the figure up or down to a nicer looking number, because the cashier matches on the amount.
Copy the TrxID from the confirmation SMS, paste it into the deposit form and submit. The balance usually moves inside the 6-minute window, and the first deposit also triggers the welcome bonus.
The flow is nearly the same on all three wallets. What changes is the menu wording and the way each app treats a payment to a merchant account.
Use Send Money, not Cash Out. Cash Out is for collecting notes from an agent, and that money never reaches a merchant account.
Withdrawals return to the same wallet you deposited from, so keep one number for both directions.
Rocket receipts sometimes arrive a moment after the app says done. Wait for the SMS before you paste anything.
Upay works through the same Send Money path, with the same ৳300 floor and the same 6-minute credit window. Bank transfer is the one method where you type something extra: the cashier gives you an account number, and the reference field must carry your okbaze username. Without that name in the reference, the payment lands in the company account with nothing to attach it to.
For a bank transfer, make the payment from the app or the branch, screenshot the confirmation, then enter the transfer reference in the deposit form. The 6-minute clock starts once the bank posts the transfer, not when you leave the branch.
Six minutes is the normal figure for every method, and most players watch the balance move well before that. The status line in your deposit history tells you more than the clock. Pending means the cashier has your request and is waiting for the wallet to confirm. Completed means the money is already in your balance and available for games.
Balance screens hold on to old numbers on mobile data. Pull down on the history tab once, then judge.
A duplicate payment is two separate transfers, and unwinding one takes longer than waiting out a slow one.
Live chat is open 24/7. Most deposit tickets close in a single reply when the transaction ID is already in the message.
Almost every stuck deposit falls into one of the rows below. Read down the table before you open a chat, because three of the six fixes take less than a minute.
| What you see | Likely cause | Fix that works |
|---|---|---|
| Money left the wallet, okbaze balance unchanged | The TrxID was never entered, or a digit was mistyped | Open deposit history, paste the ID from the SMS again and submit |
| Wallet says the number is invalid | The merchant number was copied with a space or lost a digit | Go back to the cashier screen and use the copy button, not the clipboard history |
| Cashier refuses the amount | The figure was below the ৳300 minimum | Send ৳300 or more, then enter the ID as usual |
| Deposit sits in review for a while | The wallet name does not match the account name | Submit your National ID, passport or driving licence and let the 2-hour review finish |
| Two identical payments in your wallet statement | The first transfer looked slow, so you repeated it | Send both transaction IDs to live chat and let support reverse the duplicate |
| Wallet blocks the send with a limit error | Your wallet has hit its own daily or monthly ceiling | Use another method from the list, such as Nagad or a bank transfer |
If none of these fit, the help center has the full deposit checklist, and live chat can open a ticket with your transaction ID attached.
These figures appear on every page of this site, so they are the ones that apply even if a chat reply says something else. Keep them somewhere you can see them.
| Minimum deposit | ৳300 |
| First deposit bonus | 215% up to ৳15,500 |
| Wagering on bonus funds | 22x |
| Reload bonus | 12% |
| Daily cashback | 1.6% |
| Referral reward | ৳225 per friend who registers and deposits |
| Minimum withdrawal | ৳700 |
| Daily withdrawal ceiling, entry tier | ৳95,000 |
| Withdrawal processing | 24 min |
| KYC review | About 2 hours, before your first withdrawal |
The welcome bonus lands with your first qualifying deposit and carries 22x wagering, so it is worth reading the bonus and VIP page before you spend it on the first game you see.
Short answers to the things players ask most often while a deposit is in progress.
The cashier only works once you have a profile. Registration takes a couple of minutes, and after that the deposit flow above is the same every time: pick the wallet, send the exact amount, paste the ID, play. If you already have a profile, log in and start from step one.
Playing on a phone? The okbaze app keeps the cashier one tap away. Download the APK and skip the browser tab.
18+ · Play Responsibly. A deposit is not a budget. Set the number first and stop when you reach it.